Privacy Policy

At RealTEK Automation (DBA InnoStak), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website and services, including InnoSuite and AI-powered tools..

1. Information We Collect

We may collect the following types of personal information from you:

- Personal Identification Information: Name, email address, phone number, and company details.

- Technical Data: IP address, browser type, operating system, and information collected via cookies.

- Usage Data: Information about how you use our website, services, and communications.

- Payment Information: Billing details and payment information when you purchase services from us.

2. How We Use Your Information

We use your information for the following purposes:

- Providing Services: To deliver the services you request, including CRM solutions, InnoSuite features, AI-powered tools, automation, and technical support.

- Communication: To respond to inquiries, provide updates, and send marketing communications (with your consent).

- Improving Our Services: To analyze usage data on our website and services and enhance the user experience, including AI-driven insights within InnoSuite.

- Legal Obligations: To comply with legal requirements, resolve disputes, and enforce our agreements.

3. How We Protect Your Information

We implement a variety of security measures, including encryption, firewalls, and secure data storage, to safeguard your personal data. While we strive to protect your information, please be aware that no method of transmission over the internet is completely secure. We encourage you to take steps to protect your information as well.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

- Service Providers: Trusted third-party companies that assist in delivering our services (e.g., payment processors, CRM platforms, and AI integrations).

- Legal Authorities: When required by law or to protect the rights and safety of RealTEK Automation (DBA InnoStak) and its users.

5. Your Data Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

- Access: Request a copy of the personal data we hold about you.

- Correction: Request to correct or update inaccurate information.

- Deletion: Request the deletion of your personal data under certain conditions.

- Opt-Out: Unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in our emails.

6. Cookies

Our website uses cookies to enhance your browsing experience and collect information about how our website is used. You can modify your browser settings to refuse cookies, but this may limit your ability to use certain features of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, along with the effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Email: [email protected]

Phone: 346-480-7666